Scheduling and Pricing Questions
Quick answers to the questions donors ask most, from scheduling and pricing to pickup day and your tax receipt. ReSupply started with a simple mission: making it easier for military families to donate to charities while relocating, and that same standard of service now covers 3,000 charity locations across 48 states. Need a person? Call (765) 436-6283, open 9 a.m. to 8 p.m. Eastern, 7 days a week.
Every answer you need before, during, and after your donation pickup. Start with the question you have right now.
Cost and Fees
How much does a pickup cost? Furniture donation pickups start at $99. Your price depends on what you're donating, how much, and the labor involved, like stairs or disassembly. You see your quote before you confirm. Full details on the donation pickup cost page.
Is the pickup free? No. There is a service fee for pickup, while charities receive your donated goods at no cost to them. Your fee covers scheduling, careful handling, transportation, and delivery to a charity partner near you.
Why am I paying a fee when I booked through a charity's website? Many charity partners use ReSupply to offer priority pickup to their donors. When you book on a partner's donation page, ReSupply handles the pickup, and the service fee covers that work. Your items still go to the charity, and your donation may be tax deductible.
Manage Your Pickup
Need to reschedule, cancel, or update your instructions? Make changes to an existing request on the Manage Your Pickup page. Include gate codes, parking notes, or item location updates so your pickup team arrives ready.
When will my pickup arrive? You'll receive confirmation with your arrival window, plus updates as your pickup day approaches. Morning and afternoon windows are available in most areas.
Receipts and Documents
Where is my tax receipt? After your items are delivered to the charity, ReSupply sends a link to your electronic tax receipt. It stays available on your donation management page from your confirmation email. More at Documents and Receipts.
Can I deduct my donation? Donations to qualified nonprofits may be tax deductible. See tax deductions for donated items for how it works.
Your Items and Where They Go
What can I donate? Furniture, clothing, appliances, and household goods that are clean, usable, and in good condition. Enter your items when you book to confirm what teams can accept in your area.
Where do my items end up? With one of 3,000+ local charity partners across 48 states: shelters, family services, faith-based programs, and community nonprofits near you. Follow the full journey at What Happens to Your Donation.
Scheduling a Pickup
How fast can I get a pickup? As soon as the next day in many areas, subject to team availability. Book online in about two minutes at donate.resupply.com.
Is ReSupply available near me? ReSupply is a veteran-founded service scheduling pickups across 48 states. Enter your zip code when you book to confirm coverage for your address.
Still Need Help?
Browse the full Donor FAQ, send us a message on the contact page, or call (765) 436-6283, 9 a.m. to 8 p.m. Eastern, 7 days a week.
Life gets busy. ReSupply makes donating easy.
ReSupply
Donor Support
ReSupply is a veteran-founded donation pickup service that connects households with local charities across the country. Instead of loading up your car and driving to a drop off location, you can schedule a pickup online and we handle the rest.
Access donation confirmations and receipts for your records.
See how donations reach local charity partners after pickup.
Answers to the most common pickup questions in one place.
Donation pickup with ReSupply works in five simple steps.
Schedule a pickup online in about two minutes.
Donors Support: FAQs
There is a service fee for pickup, while charities receive the donated goods at no cost to them. The fee covers scheduling, transportation, and delivery of your items directly to local charity partners.
The fee you see when you book secures your pickup window and covers the coordination of collecting your items and delivering them to a charity partner in your area.
Furniture donation pickups start at $99. Your quote before pickup is an estimate, and the final cost is confirmed on site based on your items, stairs, access, and whether disassembly is needed. See the full breakdown on our donation pickup cost page.
As soon as the next day. Pickups can be scheduled with as little as one day of notice, subject to team availability in your area, with morning and afternoon arrival windows.
Many charity partners use ReSupply to provide priority pickup for their donors. When you book through a partner’s donation page, ReSupply handles the scheduling, pickup, and delivery, and the service fee covers that pickup.
Visit Manage Your Pickup to reschedule, update special instructions, or cancel an existing request. You can also call (765) 436-6283, 9 a.m. to 8 p.m. Eastern, 7 days a week.
Your tax receipt is sent after your donation is delivered. See Documents and Receipts to access your confirmation and receipt records.
Your items are delivered to local charity partners who put them to use in your community. See What Happens to Your Donation for the full journey.
Furniture, clothing, appliances, and household goods that are clean, usable, and in good condition. Enter your items at donate.resupply.com to confirm what pickup teams can accept in your area.
ReSupply schedules pickups across 48 states with 3,000+ charity partners. Enter your zip code at donate.resupply.com to confirm availability.
Proudly Serving 3,000+ Charity Locations
Donation Pickup in Your City
City donation pickup: Boston | Chicago | Los Angeles | New York | Philadelphia | Phoenix | St. Louis
Pickup by item: Furniture | Couches | Mattresses | Appliances | Clothing | Home Goods | Small Items
Helpful pages: Pickup Cost | Schedule a Pickup | Tax Deductions
We've got you covered
Enter your ZIP to check availability in your area.
No obligation. If a fee applies, you'll see it before checkout.
It looks like you are just outside of our pick up area
Go ahead and request your pickup. Our team will review your request to determine if a nearby hauler is available.
Still have questions?
Book online in minutes or call (765) 436-6283, open 9 a.m. to 8 p.m. Eastern, 7 days a week.