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Tax Receipts and Pickup Documents

Your tax receipt, payment record, and insurance documents

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Finding Your Tax Receipt

Your tax receipt, payment record, and insurance documents in one place. Everything is delivered electronically after your pickup, and our support team at (765) 436-6283 can help 9 a.m. to 8 p.m. Eastern, 7 days a week.

Overview

Finding Your Tax Receipt

Your electronic tax receipt becomes available once your items are dropped off at the charity. ReSupply sends you a link, and the receipt also lives on your donation management page, reached through your confirmation email or text. You can download or print it for your records. For estimating item values, IRS Publication 561 is the reference, and our tax deductions guide covers what donors should know. We recommend a tax advisor or CPA for specific questions. Hard copies are not mailed since receipts are delivered electronically nationwide.
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Payment Records

ReSupply provides a receipt for any payment made through our system, available on your donation management page. Payment is collected after your pickup is complete, once your team has confirmed the final cost on site. Transactions run through Stripe for fast, secure processing. If a payment was processed outside our system by the pickup company, that company issues the receipt for it.

Insurance and Certificates of Insurance

ReSupply built its service around veteran standards of accountability, and every pickup is carried out by vetted pickup teams. If your building requires a Certificate of Insurance before a team can access the property, request it when you book or at least three business days before your scheduled pickup and we will provide it.

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Pickup is available in Boston, MA

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City donation pickup: Boston | Chicago | Los Angeles | New York | Philadelphia | Phoenix | St. Louis

Pickup by item: Furniture | Couches | Mattresses | Appliances | Clothing | Home Goods | Small Items

Helpful pages: Pickup Cost | Schedule a Pickup | Tax Deductions

Questions about your documents?

Book online in minutes or call (765) 436-6283, open 9 a.m. to 8 p.m. Eastern, 7 days a week.
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Frequently Asked Questions

Both are on your donation management page, linked in your confirmation email and text. Your tax receipt unlocks once your items reach the charity, and payment records appear after your pickup is complete.

Every pickup is completed by vetted pickup teams, and a Certificate of Insurance is available on request for buildings that require one.

Yes. Request it when you book, or at least three business days before your pickup, and we will provide the Certificate of Insurance for your property.