What Happens to Your Donation​

Every pickup is delivered directly to a local charity partner, where items are used or sold in support of that charity’s mission. ReSupply is a veteran-founded service built to keep usable items out of landfills and in your community, with no warehouse in between.

We work to place everything with a charity partner, including delivering to multiple charities when needed. Items no partner can accept are recycled or ethically disposed of as a last resort, which may involve an additional fee.

Clean, usable, and in good condition. Charities pass your items on to the families and programs they serve, so anything you donate should be something another household could put to use right away.

Household items across every major category: furniture, clothing, kitchenware, books, toys, linens, and working appliances. Each charity partner sets its own acceptance guidelines, so your pickup team confirms on-site what your assigned charity can take.

Hazardous items cannot be transported, including paints, solvents, pesticides, fluorescent bulbs, gas or oil powered motors, and medical waste. If you are unsure about an item, contact us before your pickup and we will confirm.

Your pickup team works to deliver it to another charity partner in the area. If no partner can accept it, the item is recycled or ethically disposed of, and a recycling fee may apply. Any recycling fee charged for an item the charity accepts is refunded after the pickup.

Charities generally accept appliances only when they are in working condition and less than 5 to 8 years old, and declined appliances must be recycled as regulated waste. That extra handling is why appliance pickups can carry additional cost.

Pickup teams have a 24-hour delivery window, so items can be dropped off the following morning or afternoon if the charity is closed at arrival. If a delivery runs past that window, we step in to resolve it directly.

Yes. Once your items are delivered, you receive a link to your electronic tax receipt through your donation management page, confirming the donation and giving you the documentation needed for your records.